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This position will standardize and improve global foundational processes (Service as Profit Center). Responsible for the efficient allocation of technology, support, and training resources impacting the Service organization. Accountable for accurate and on-time reporting essential for Service organization effectiveness.
Improve Service team's performance, execution and productivity leveraging companies' investments in tools/technology and data to better inform and deliver actionable insights.
Partner with Finance on defining and implementing a “service as profit center” model to be deployed globally.
Represents the point of contact and bi-directional interface with the Product Groups on service-related matters. Contribute to oversite the Service organization to develop a service process / model / strategy aligning the model across geographies.
Vaccination Requirement:
Due to the higher threat of more infectious and deadly COVID-19 variant strains emerging, Bio-Rad has a mandatory vaccination policy requiring its US employees to be fully vaccinated against COVID-19 as a condition of employment. New hires will be asked to upload their vaccination card into our electronic database hosted by ClearPass, who specializes in securing electronic medical information, within 3 days of their start date. With this policy, Bio-Rad joins a growing list of companies that are prioritizing sound science and available facts to best ensure the ongoing safety of its employees and the community.
About Bio-Rad:
Bio-Rad is a global leader providing a broad array of clinical diagnostics and life science research products. With a team of more than 8,000 employees and a global network of operations serving our customers, we help people live longer, healthier lives.
Bio-Rad was founded over six decades ago and has continued to provide the healthcare industry with innovative and useful products that help life science researchers accelerate the discovery process and medical diagnostic labs obtain faster, better results.
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Agency Non-Solicitation:
Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.
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