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Complaint Specialist - TEMP

Complaint Specialist - TEMP

  • 2020-14666
  • Pleasanton, California, United States

Responsibilities

Responsible for the review, evaluation (for an MDR event), logging  and closure of customer product complaints.  New and closed product complaints will be reviewed in Salesforce and transferred into a Google spreadsheet.  Paper complaint and MDR forms will be completed for CE-IVD and FDA-IVD complaints.

Qualifications

High School Diploma

 

Knowledge of Complaint Handling

 

Intermediate computer skills, typing, MS Excel and Google Sheets. Salesforce knowledge is desireable.

 

About Bio-Rad:

Bio-Rad is a global leader providing a broad array of clinical diagnostics and life science research products. With a team of more than 8,000 employees and a global network of operations serving our customers, we help people live longer, healthier lives.

Bio-Rad was founded over six decades ago and has continued to provide the healthcare industry with innovative and useful products that help life science researchers accelerate the discovery process and medical diagnostic labs obtain faster, better results.

EEO/AA Employer/Veterans/Disabled/Race/Ethnicity/Gender/Age

 

Agency Non-Solicitation: 

Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.

 

 

 

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