Person, Glasses, Accessories, White Board, Finger, Classroom, Room, School, Indoors

Product Support Scientist (Clinical Immunology) - $10,000 Hiring Bonus

Product Support Scientist (Clinical Immunology) - $10,000 Hiring Bonus

  • 2021-24776.1
  • Benicia, California, United States

Bio-Rad is seeking a Product Support Scientist. As part of a dynamic Product Support Team provide new and current product development, support, and technical training to internal and external customers that use Bio-Rad’s clinical immunology instrument systems and related clinical diagnostic assays. This position will require your strong communication, data analysis and interpersonal skills to lead complex complaint investigations.

 

This position is eligible for $10000 HIRING BONUS:

 

  • Bonus offered for a limited time only.
  • Bonus applicable to specific positions as labeled.
  • Bonus recipients must be employed at the time of payout.
  • Bonus payout after 30 days of employment with Bio-Rad.
  • Bonus offered to direct hires only. Agency hires and internal transfers are not eligible.
  • 12 months repayment clause.

Responsibilities

  • Participate on cross functional project teams to bring leading edge products to market (clinical trials), training field support and technical support personnel to support Infectious Diseases & Autoimmune/ Multiplex Testing. 
  • Define coordinate, and/or solve complex assay problems that are beyond the expertise of the regional Technical Support Specialists.
  • Liaise with global support teams to ensure a positive customer experience with Bio-Rad products.

Qualifications

  • Life Sciences graduate, Bachelor’s degree or equivalent in Bio-Medical/Chemistry/Medical Technology/, or another appropriate scientific discipline. Licensed Medical Technologist a plus.
  • Bioinformatics, strong data analysis and presentation skills.
  • 5+ years’ service or technical support experience in related field, or equivalent combination of education and experience. Teaching/ Training experience preferred.
  • Experience resolving complex situations that require in-depth evaluations and assessments.
  • Troubleshooting experience in hardware, software, firmware, methods and assays for clinical diagnostics.
  • Original thinking is often important in establishing temporary fixes when field resources are not readily available.
  • Understanding of Good Manufacturing Practices, Good Laboratory Practices.
  • Experience in the development of new products, assays in FDA or similar regulated environment.
  • Strong written and verbal communication skills including technical writing and training.
  • Proficiency in MS Office Suite.
  • Ability to travel domestically and internationally (up to 15%).

 

Vaccination Requirement: 
 
Due to the higher threat of more infectious and deadly COVID-19 variant strains emerging, Bio-Rad recently announced a new mandatory vaccination policy requiring its US employees to be fully vaccinated against COVID-19 as a condition of employment. Bio-Rad will make reasonable accommodations for valid exemptions based on disability, medical, or religious reasons. With this policy, Bio-Rad joins a growing list of companies that are prioritizing sound science and available facts to best ensure the ongoing safety of its employees and the community.
 

About Bio-Rad:

 

Bio-Rad is a global leader providing a broad array of clinical diagnostics and life science research products. With a team of more than 8,000 employees and a global network of operations serving our customers, we help people live longer, healthier lives.

 

Bio-Rad was founded over six decades ago and has continued to provide the healthcare industry with innovative and useful products that help life science researchers accelerate the discovery process and medical diagnostic labs obtain faster, better results.

 

EEO/AA Employer/Veterans/Disabled/Race/Ethnicity/Gender/Age

 

Agency Non-Solicitation: 

 

Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. #LI-AK1

 

 

Other People Viewed

Technical Support Consultant II (Life Sciences) 2021-26449 Benicia California United States Benicia, California, United States Customer Care Bio-Rad’s award-winning Technical Support Group has a challenging career opportunity for a talented and highly-motivated individual who would like to apply their scientific background and technical skills to support Bio-Rad’s Life Science internal...
Technical Support Manager 2021-26432 Redmond Washington United States Redmond, Washington, United States Technical/Product Support The Technical Support Manager manages Technical Support Advisors & Technical Support Representatives,Technical Support Trainers, as well as all related support staff to achieve performance, expense, and customersatisfaction objectives.Determin...
Research Associate I - Temp 2021-26413 Hercules California United States Hercules, California, United States Research Bio-Rad Laboratiories is seeking a Research Associate to join Reagents R&D in the Life Science Group to support antibody validation. This is a temporary (short term) part time position. Responsibilities The successful candidate will perform We...
Receptionist - Temp 2021-26331 Hercules California United States Hercules, California, United States Administrative Responsibilities Greet all visitors in a professional manner and assist them in contacting employee Help montior/maintain employee temperature screening check point Confirming visitor/vendor vaccations status Answer and direct phone calls Respond ...
Legal Operations Financial Analyst 2021-26430 Hercules California United States Hercules, California, United States Legal The Bio-Rad Legal Department is seeking a Legal Operations Financial Analyst to report to the Legal Operations Supervisor. This position will administer the Legal function’s spend management function, including but not limited to payment of outsid...
Junior Scrum Master - $2000 Hiring Bonus 2021-26474 Hercules California United States Hercules, California, United States IT Bio-Rad's Global IT department is transforming itself towards a more Agile framework. We are currently growing the number of Agile teams within our department and have begun larger, cross-functional scaling efforts to better deliver value to our c...

Apply Now

Alert me about jobs like this

Not You?

Thank you

Meet a Bio-Radian

Hear from a current Bio-Rad employee. 

5_stars.png

“Engaging and friendly.”

Global Demand Planning Manager (Current Employee) Hercules, CA

"Bio-Rad's culture makes the workplace comfortable and familial. Employees are upbeat and enthusiastic about the company mission and products..."

More About Us

Couldn't find the role you were looking for?

Not You?

Thank you

Apply Now

Alert me about jobs like this

Not You?

Thank you