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User Experience Architect

User Experience Architect

  • 2021-23433
  • Hercules, California, United States

Bio-Rad is seeking a highly motivated User Experience Architect (UX Architect) to join the User Experience Team driving change to Bio-Rad.com. The ideal candidate for this high-visibility position will have an extensive User Experience and/or Information Architect background building global enterprise websites. He or she will be fluent in interaction design, web and mobile architecture, and be able to design intuitive, user-centric workflows. The UX Architect will own the website structure and user flows, and play a critical role in a planned site redesign. This person will work with our internal User Experience Team, external design agencies, the Corporate IT Team, and stakeholders across the organization on short and long term strategies to increase usability of our online channel. Because our online presence is critical for the long-term success of Bio-Rad, the person stepping into this position will be chartered with driving significant business growth online. The UX Architect will report to Bio-Rad's Global e-Business Manager.

Responsibilities

  • Assess Bio-Rad.com and satellite websites to evaluate current usability, visual design, efficiency for end-users (customers), taxonomy, on-site search, and performance to identify opportunities for improvement.
  • Analyze end-user (customer) needs and expectations for Bio-Rad.com via user research including running Voice of Customer (VOC) surveys and/or focus groups.
  • Facilitate business requirements and design discussions with peers on the User Experience team, our consultant design agency, and business stakeholders including global and regional product marketing.
  • Use data from Adobe Analytics, Google Analytics, Power BI, ForeSee, SessionCam, BrightEdge and other sources to recommend and drive strategies and decisions based on data.
  • Develop user flows and personas based around Bio-Rad’s multiple customer segments and their digital needs.
  • Prioritize features and enhancements for our longer-term digital roadmap.
  • Stay abreast of the latest web and mobile technologies.
  • Communicate updates regularly with stakeholders and senior management.

Qualifications

  • BS or BA in Information Technology, Management Information Systems (MIS), Web Programming, or a related field, or an equivalent combination of education and experience.
  • Five+ years as a website User Experience Architect or Information Architect for an international enterprise-scale website.
  • Extensive experience designing and delivering web and mobile solutions.
  • Practical experience with modern Machine Learning techniques.
  • Demonstrated experience and comfort with presenting reports and top-line recommendations to stakeholders and senior management.
  • Experience working with cross-functional teams in a fast-paced environment.
  • Experience in B2B life sciences and/or clinical diagnostics industries is a plus.
  • In-depth knowledge and understanding of website and mobile architecture.
  • Expertise in advanced SEO trends like schema markup, canonical URLs, and mobile SEO.
  • Strong teamwork skills; ability to influence and coordinate with the creative teams, IT, and stakeholders to achieve our vision.
  • In-depth knowledge of enterprise Content Management Systems such as TeamSite, Drupal, or similar.
  • Skilled with web production and wire-framing software such as Visio and Photoshop.
  • Excellent organizational, leadership, and communications skills.
  • Excellent time management skills.

About Bio-Rad:

Bio-Rad is a global leader providing a broad array of clinical diagnostics and life science research products. With a team of more than 8,000 employees and a global network of operations serving our customers, we help people live longer, healthier lives.

Bio-Rad was founded over six decades ago and has continued to provide the healthcare industry with innovative and useful products that help life science researchers accelerate the discovery process and medical diagnostic labs obtain faster, better results.

EEO/AA Employer/Veterans/Disabled/Race/Ethnicity/Gender/Age

 

Agency Non-Solicitation: 

Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. #LI-LE2

 

 

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