Field Application Specialist Single Cell

The Field Application Specialist will serve as a primary technical lead covering an EMEA territory.
You will be responsible for enabling, supporting, and maintaining the utilization of Bio-Rad's portfolio of single-cell technology. This is a specialized role within the Life Science Group and is fundamental to the growth of new and advanced technologies (instruments and applications). You will be helping Bio-Rad establish commercial success of products in market areas previously unpenetrated by the company.

To be successful, you will need to actively identify customer success needs and use a problem-solving mindset to develop the processes and best practices to build a thriving customer base. This role is highly technical and will serve as a liaison between customers, sales, product marketing & development, and the market development group.

This is not a sales position, however as-needed you will additionally be required to perform basic sales functions to support the overall business needs of the territory. Ideal candidate will be located in the United Kingdom, France, or Germany.

How You'll Make an Impact:

• Act as a primary liaison between Bio-Rad and customers, providing pre- and post-sale training and application support on Bio-Rad’s single-cell technology portfolio (Current and future).
• Work cross-functionally with other Field Application Specialists in North America and EMEA. Facilitate the transfer of technical knowledge between territories and groups
• Work closely with the Sales Specialist team and deliver training, presentations, and technical seminars to individuals and groups with diverse needs and experience levels, pre- and post- sales.
• Provide training on and assistance with data analysis, troubleshooting, and optimization for both current and future single cell technologies.
• Assist customers with experimental design and reporting of results.
• Initiate strategic projects between internal Bio-Rad stakeholders and customers where appropriate.
• Perform basic sales activities including, but not limited to, documentation of opportunities in the company’s CRM (Salesforce.com), providing quotes, coordinating customer orders
• Develop and implement customer training programs and other customer success processes for both internal and external use

What You Bring:

• Experience in genomics is required.
• Single-Cell genomic experience is highly desired.
• Experience with immunofluorescent imaging techniques is highly desirable.
• Experience with CTCs, including imaging techniques, is desirable
• 1-3 years previous experience providing support in a technical genomics/ commercial setting is desirable

Additional desirable skills:

• An ability to communicate complex concepts by fostering communication tailored to an audience needs. Superior knowledge of sample preparation and isolation considerations, through data analysis, with focus on single-cell applications.
• Deep understanding of genomics applications related to gene expression and epigenetics.
• Travel: An ability to travel 60%+ is a requirement

Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.    

Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee’s work and life cycle.

We’re proud to offer a variety of options in the UK including competitive salary, commission plan, salary review, pension matched up to 8%, private health & dental insurance with Bupa, bonus scheme, life insurance & income protection, 25 days holiday plus an extra day off on your birthday, Help@Hand (a 24/7 online GP, physio, mental health support & virtual wellbeing program), Training & Development programs, with access to LinkedIn Learning, cycle to work scheme, free on-site parking, employee high street shopping amd gym discounts & employee referral scheme.

EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. 

Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorised by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorised to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. 

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