Account Manager

The Account Manager (Life Science) position will be responsible for:

• Direct sales and customer satisfaction within the designated territory in Hong Kong.
• Managing and growing the business in the given territory. 

How You’ll Make an Impact:

 

Sales

• Achieve sales, marketing and financial objectives for relevant products.
• Sales of product within approved price range.
• Develop new initiatives to grow sales and profit lines.
• Acquire in-depth product knowledge and market understanding for product selling and presentation.
• Promote maximum usage of Bio-Rad products on all systems in given customer sites.
• Responsible for coordinating between customers and other departments in the company to ensure customer satisfaction.
• Responsible for calling on all current and prospective customers on a regular basis.
• Responsible for ensuring that the company is achieving its objective of customer satisfaction at all times and reports promptly to the Sales Manager of any circumstance where this is not occurring.
• It is expected that 75% of the time is spent in the field.
• Utilize SFDC for business opportunity management.
• Advise on maintenance of inventory levels so that the Company and customer expectations are met. 

Marketing

• Achieve sales, marketing and financial objectives for relevant products Maintain excellent market knowledge of all major prospects and local competitor activities and report this information to the Sales Manager and marketing team.
• Prepare, implement, monitor (set objectives) and achievement of the business plan product portfolio.
• Advise on and recommend product marketing strategies including promotion, advertising, pricing and distribution and join relevant industry societies.
• Liaise with Product Manager/Specialist in the formulation of sales strategies, marketing plan execution and manage relationships with key opinion leaders across product portfolio.

Product Support

• Liaise with sales support team in relation to planning, evaluations, demonstrations, installations and post sales support (secondary responsibility).
• Liaise with Service Dept to ensure instruments meet specifications and that appropriate levels of maintenance and service is achieved.
• Liaise with technical team Ensure that customer sites are effectively trained on using Bio-Rad systems/products

      Administration 

• Responsible for the maintenance of the customers and prospects databases via SFDC and CPQ.
• Responsible for conforming to ISO guidelines.

What You Bring:

• Degree in Medical or Biomedical/Biosciences
• Marketing/Business qualifications
• Excellent technical and practical knowledge of technologies used in Life Science  
• Minimum 3 years of relevant experience with proven trade records 
• Proven ability to prepare, implement and monitor business/marketing plans
• Good working knowledge of the Lief Science industry practices
• Knowledge of the “Sales Process”
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Proven customer relationship building skills
• Demonstrated initiative
• Excellent negotiation skills
• Strong organization and planning skills
• Strong, proactive approach to work
• Results driven
• High level of skills in computer literacy and software usage

Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.

 

Benefits: Bio-Rad's biggest asset is our people, and this is the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee’s work and life cycle. We’re proud to offer comprehensive medical plans and insurance, wellness programs, extensive learning and development opportunities and more.

 

EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.

 

Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.

 

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Legal Entity: (HKG_3015)Hong Kong Branch of Bio-Rad Pacific Limited