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You will provide specialist and technical field support to customers with a focus on Quality System solutions, supporting the Account Managers and sales team in selling more. This includes pre-sales activities such as demos, presentations, pre-installation meetings, workflow analysis for the assigned product line. You will also provide application support on the field, IT connectivity, and customer trainings to assure customers can properly use the Bio-Rad Quality controls and systems solutions to generate quality results. Reaching customer satisfaction and increasing Bio-Rad’s brand image loyalty is the focus. The ability of multitasking, communication, working successfully and efficiently within high-functioning team and with other functions is as important as being able to resolve customers’ issues.
How You’ll Make an Impact
What You Bring
While this list of qualifications may help an employee to succeed in this position, capable candidates may have a wide range of backgrounds or skills. If you have experience that aligns with the responsibilities of this role, we encourage you to apply!
Location: Candidate should be based South Italy ideally Napoli
Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options:
Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.
EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.
Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.
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